Rig Logistics is committed to protecting the privacy and security of our clients, customers, employees, and other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable privacy laws.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, and other contact details.
- Employment Information: Job title, employee ID, payroll information, and work-related details.
- Transactional Data: Records of services provided, payment details, and invoices.
- Communication Data: SMS, emails, call recordings, and other correspondences.
- Technical Data: IP addresses, device information, and browsing behavior on our website.
- Location Data: GPS or other location-based tracking for fleet management and service optimization.
How We Use Your Information
We use collected information to:
- Provide and manage our logistics services.
- Communicate with clients, customers, and employees via SMS, emails, and phone calls.
- Process transactions and payments.
- Enhance safety and security in our operations.
- Improve customer experience and service efficiency.
- Comply with legal and regulatory requirements.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Communication Policy
- By engaging with Rig Logistics, you consent to receiving SMS, emails, and other communications related to our services.
- We may send notifications about service updates, promotions, and policy changes.
- You can opt out of marketing communications at any time by following the unsubscribe instructions included in the message.
Information Sharing and Disclosure
We do not sell or rent personal information. However, we may share information with:
- Service Providers: Third-party vendors assisting in operations (e.g., payment processors, IT service providers).
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
Data Security
We implement security measures to protect personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute data security.
Data Retention
We retain personal information as long as necessary for business, legal, and compliance purposes. Once no longer needed, we securely delete or anonymize the data.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can adjust cookie preferences through your browser settings.
Your Rights
Depending on applicable laws, you may have rights to:
- Access, correct, or delete your personal information.
- Withdraw consent for specific uses.
- Lodge complaints with a data protection authority.
Updates to this Privacy Policy
We may update this policy periodically. Changes will be posted on our website with the revised effective date.
Contact Us
For privacy-related inquiries, please contact us at:
privacypolicy@riglogistics.com
